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Delete Your Account & Data

Last updated: October 12, 2026

This policy applies to all apps built by Jogoh. You can delete your account and all associated cloud data directly inside supported apps, or request manual deletion via email if you no longer have the app installed.

Primary Method

In-App Account Deletion

If you have an account-based app installed (e.g., BaZi Path), you can delete your account and all backed-up cloud data immediately inside the app:

  1. Open the app and navigate to Settings.
  2. Tap Delete Account.
  3. Confirm deletion. Your account and all stored cloud data will be permanently removed immediately.
Delete data without closing your account: Use Settings > Clear All Data in-app. If you are signed in and hold purchased charts, you can choose Device Data to remove local copies only, or Backup Data to remove your cloud records along with their local copies. Purchased charts cannot be cleared from the device while signed out, since removing them also removes the backup used to restore them.
LoveDr

LoveDr Data Deletion

LoveDr uses a Google sign-in account. You can delete it in the app under Settings → Account → Delete account, which removes your sign-in account (name, email, and account ID), heart balance, and usage and request records; unused hearts are forfeited. Records of heart purchases and grants are kept for purchase and refund accounting. If you no longer have the app, you can request deletion of your account, quota records, entitlement metadata, anonymous analytics identifiers where available, and support records by email. LoveDr does not store screenshots, OCR text, prompts, generated replies, clipboard content, dating-app package names, or message recipients after a generation request completes.

LoveDr hearts are one-time consumable purchases, so there is no subscription to cancel. Unused hearts are not refunded on account deletion, except as required by law or the store's refund policy. Refunds for heart purchases are handled by Google Play or the Apple App Store.

Local-First Apps

Budler, Magpie, Duskling & Take a Stick (Local Data & Cloud Backup)

Local-first apps like Budler, Magpie, Duskling, and Take a Stick do not create a centralized Jogoh account. Your budgets, journal entries, screenshots, and stickers reside on your device and inside your own private platform cloud storage:

  • Wipe local data: Clear your local data directly via in-app Settings (or clear app data / uninstall the app in your device system settings) to erase all local budgets, transactions, journal entries, screenshots, links, and stickers.
  • Delete Google Drive backup (Android): If you enabled Drive backup, backups are stored in your private Google Drive app-data folder. You can permanently delete this backup in Google Drive via Settings > Manage Apps > [App Name] > Options > Delete hidden app data, or by turning off backup in-app.
  • Delete iCloud backup (iOS): If you enabled iCloud backup, you can delete backed-up data anytime via iOS Settings > [Your Name] > iCloud > Manage Account Storage.
  • Cancel Subscriptions: Deleting local data does not cancel active Google Play or Apple App Store subscriptions. Subscriptions must be canceled through your store account settings.

Jogoh does not store your local saves or private cloud backups on our servers, so we cannot view, modify, or delete your private Google Drive or iCloud backup files on your behalf.

Email Deletion Request (Fallback)

If you no longer have the app installed or are unable to access in-app deletion, email us at [email protected] with the subject line Account Deletion Request. Include the name of the app and your account email address or app user ID if you know it. We process email requests within 30 days.

Send email request

What gets deleted

  • Your account profile and sign-in credentials, where the app has account sign-in
  • Stored app cloud content and metadata, including LoveDr quota and entitlement metadata where applicable
  • Local app data on the device when deletion is performed in-app; uninstalling an app or clearing app data can also remove local-only data
  • Any personal preferences stored on our cloud servers

What is retained

Purchase transaction records are retained for up to 7 years after account deletion as required by applicable tax, accounting, and financial regulations. This data is stored securely and is strictly isolated from active systems.

Product analytics are also retained. For most of our apps they are anonymous: they record how features are used, are not linked to your identity, and cannot be tied back to a deleted account. Budler and BaZi Path link analytics to your account ID and email address after you sign in. Deleting your account in the app does not remove those analytics; email us and we will delete them from PostHog within 30 days.

Timeline

In-app deletion takes effect immediately. For email requests, we confirm receipt by email and complete manual deletion within 30 days.

Purchases & Important Notice

Account deletion is permanent and cannot be undone. Deleting your account or app metadata may erase backed-up app content and quota records. Past purchases are non-refundable upon deletion.

One-time lifetime unlocks (such as Magpie Pro or Take a Stick Lifetime Unlock) are tied to your Google Play or Apple App Store account rather than an app-specific cloud account.

Questions?

Reach out any time at [email protected].